Speedz Privacy Policy

At Speedz Casino, we are committed to protecting your personal data and respecting your privacy while you enjoy our games. This Speedz Privacy Policy explains what information we collect when you register, deposit, play or withdraw with us, how we use that information, and the choices available to you. By creating a Speedz account, you agree to the collection and use of your information as described below.

Who We Are

Speedz is operated by Ganadu Gaming Limited, a company incorporated and licensed under the laws of the British Virgin Islands, registration number 2170093, with its registered office at PO Box 2283, Columbus Centre, Road Town, Tortola, British Virgin Islands. Otso Operations Limited, a Cyprus-incorporated company (HE 471265), acts as a facilitating company for our operations. Ganadu Gaming Limited remains responsible for the general management of your wallet, deposits and withdrawals, and for the payment of local jackpots on the games we operate. We are licensed and regulated by the Kahnawake Gaming Commission under licence number 01003, issued on 4 June 2025, and we are certified to ISO 27001 information security standards.

Information We Collect

When you register a Speedz casino account, we collect certain personal information necessary to open and maintain your account. We may also collect information automatically as you use our platform.

• We collect identity details such as your name, date of birth, address, email and phone number when you complete Speedz register steps.
• We collect payment information, including card details, e-wallet identifiers and transaction history related to every Speedz deposit and Speedz withdrawal you make.
• We collect verification documents such as proof of identity, proof of address and source-of-funds documentation as part of our know-your-customer checks.
• We collect technical data including your IP address, device type, browser information and login timestamps whenever you complete a Speedz login or Speedz casino login.
• We collect gameplay data such as bets, wins, session length and game preferences across our Speedz slots, Speedz live casino and table games.
• We collect communications data when you contact our support team by live chat or email, including recorded chat conversations.

How We Use Your Information

We use the information we collect for the following purposes:

• We use your data to open and manage your account, process your deposits and withdrawals, and pay out any local jackpots you may win.
• We use your information to verify your identity and age, confirm you meet the minimum legal age of 18 or higher where required, and prevent fraud, money laundering and multiple-account abuse.
• We use your gameplay history to calculate rewards such as your Speedz bonus entitlements, daily cashback, and VIP cashback percentages.
• We use your contact details to send you service messages, account notifications and, where you have consented, marketing communications about promotions available on our platform.
• We use technical and gameplay data to detect irregular playing patterns, including hedge betting, low-margin wagering and other prohibited bonus practices.
• We use your information to comply with our legal and regulatory obligations under our Kahnawake Gaming Commission licence.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, keep you securely logged in, and understand how players interact with our games and our Speedz casino app where applicable. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services.

Sharing Your Information

We do not sell your personal data. We may share your information with:

• Payment service providers who process your deposits and withdrawals, including e-wallet, card and voucher partners.
• Identity verification and anti-fraud service providers who help us confirm your identity and screen transactions.
• Game studios and platform providers who deliver our slots, live casino and table games content.
• Regulatory authorities, including the Kahnawake Gaming Commission, where required by law or in connection with a complaint or investigation.
• Professional advisers, auditors and service providers who support our day-to-day operations under confidentiality obligations.

Where your funds or account activity relate to Group Brands operated under the Ganadu Gaming Limited licence, including our second brand Berriez Casino presented on this platform, relevant account data may be processed within the same operating group for security, compliance and fraud-prevention purposes.

Data Security

We take the security of your personal data seriously. Our systems are certified to ISO 27001 standards, and we apply appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse. Player funds are held in segregated designated bank accounts, separate from our operating funds, and are protected in the event of insolvency. All live chat conversations with our support team are recorded for quality and security purposes.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards as required by applicable gaming regulations, anti-money-laundering rules and other legal obligations. Where an account becomes inactive for over 12 months and still holds a real-money balance, our inactivity fee provisions may apply, but we continue to retain your data securely regardless of account status until our retention obligations are satisfied.

Your Rights

Depending on your jurisdiction, you may have rights over your personal data, and we encourage you to contact us to exercise them.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations.
• You have the right to object to or restrict certain processing, including direct marketing.
• You have the right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact our support team, and we will respond in accordance with applicable data protection standards.

International Data Transfers

As we operate globally and serve players across markets including Canada, New Zealand and Finland, your information may be transferred to and processed in countries outside your country of residence. We take steps to ensure that any such transfer is carried out with appropriate safeguards in place.

Children's Privacy

Our services are strictly intended for players aged 18 or over, or the higher minimum legal age required in your jurisdiction. We do not knowingly collect personal data from anyone under this age, and we will close any account found to belong to an underage individual and take appropriate action regarding any funds involved.

Complaints and Contact

If you have concerns about how we handle your personal data, please contact us at [email protected], or raise a formal complaint at [email protected]. Complaints may be escalated directly to the Kahnawake Gaming Commission no less than seven days and no more than six months after the matter first arose. Our support team is available 24 hours a day, 7 days a week via live chat and email to assist with any privacy-related questions.

Changes to This Policy

We may update this Speedz Privacy Policy from time to time to reflect changes in our practices, our services or applicable law. We encourage you to review this page periodically. Continued use of your Speedz casino account after any update constitutes your acceptance of the revised policy.